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Terms & Conditions

Effective Date: 11/05/2026

Welcome to TruOrigin. These Terms and Conditions (“Terms”) govern your access to and use of the TruOrigin platform, website, services, dashboards, QR systems, product pages, analytics features, submissions, and related tools (collectively referred to as the “Platform”). By accessing or using TruOrigin, you agree to comply with and be bound by these Terms.

If you do not agree to these Terms, you must not use the Platform.

1. Introduction

TruOrigin is a structured product information platform designed to help brands organize, present, and display product claims and supporting materials in a clear and standardized format. TruOrigin does not certify, guarantee, approve, or independently verify the truthfulness, safety, legality, effectiveness, or scientific accuracy of any product, claim, document, or statement submitted by brands or third parties.

The Platform is intended to improve clarity and accessibility of information at the point of purchase. Responsibility for all submitted content remains solely with the respective brand, manufacturer, distributor, or submitting entity.

2. Definitions

For the purpose of these Terms:

“Platform” refers to the TruOrigin website, systems, services, dashboards, QR integrations, product pages, analytics, APIs, and associated tools.

“Brand” refers to any business, manufacturer, distributor, seller, or organization submitting products or claims.

“User” refers to any visitor, customer, consumer, brand representative, or individual accessing the Platform.

“Product Claim” refers to any statement, description, feature, promise, ingredient-related statement, sourcing statement, sustainability statement, or marketing communication related to a product.

“Evidence” refers to any document, file, certificate, report, invoice, ingredient list, or supporting material submitted by a brand.

“Status” refers to informational labels such as “Evidence Available,” “Limited Evidence,” or “No Evidence Submitted.”

3. Nature of the Platform

TruOrigin functions as a structured information and presentation layer.

The Platform:

  • Organizes product claims into a standardized format.
  • Displays submitted supporting materials.
  • Assigns informational evidence visibility statuses.
  • Provides QR-linked access to product claim pages.
  • Helps users understand available information more efficiently.

The Platform does NOT:

  • Certify products.
  • Verify truthfulness.
  • Conduct laboratory testing.
  • Provide medical, legal, scientific, nutritional, or regulatory advice.
  • Guarantee safety or effectiveness.
  • Confirm compliance with local or international regulations.
  • Endorse any product or brand.

Users acknowledge that TruOrigin’s role is limited to structuring and presenting submitted information.

4. Acceptance of Terms

By using the Platform, you confirm that:

  • You are legally capable of entering into binding agreements.
  • You are authorized to act on behalf of your organization, where applicable.
  • You will comply with all applicable laws and regulations.
  • You understand the informational nature of the Platform.

Continued use of the Platform constitutes ongoing acceptance of these Terms.

5. Brand Responsibilities

Brands using the Platform are fully responsible for:

  • Accuracy of submitted claims.
  • Authenticity of documents.
  • Legality of product marketing.
  • Regulatory compliance.
  • Ownership or authorization of submitted materials.
  • Product safety and customer communications.

Brands must ensure that all submissions:

  • Are truthful to the best of their knowledge.
  • Do not mislead consumers.
  • Do not infringe intellectual property rights.
  • Do not contain false, manipulated, deceptive, or unlawful content.

TruOrigin reserves the right to reject, suspend, remove, or modify submissions that violate these Terms.

6. Evidence Statuses

Statuses displayed on the Platform are informational indicators only.

Examples include:

  • Evidence Available
  • Limited Evidence
  • No Evidence Submitted

These statuses:

  • Do not represent certification.
  • Do not confirm scientific validity.
  • Do not indicate regulatory approval.
  • Do not guarantee claim accuracy.
  • Are not endorsements.

Statuses are based on the presence, completeness, relevance, and organization of submitted materials according to TruOrigin’s internal structuring framework.

Users must independently evaluate products before making purchasing or usage decisions.

7. User Responsibilities

Users agree to:

  • Use the Platform lawfully.
  • Not misuse or manipulate the Platform.
  • Not attempt unauthorized access.
  • Not copy or scrape Platform data without permission.
  • Not use the Platform to spread misinformation.
  • Not interfere with Platform operations.

Users understand that product pages are informational interfaces and should not replace professional advice, medical guidance, scientific review, or legal evaluation.

8. Product Information Disclaimer

All product information displayed through TruOrigin originates from brands or associated entities unless explicitly stated otherwise.

TruOrigin does not independently verify:

  • Ingredient authenticity
  • Product performance
  • Scientific evidence
  • Safety claims
  • Ethical sourcing claims
  • Sustainability claims
  • Manufacturing standards
  • Health benefits
  • Regulatory approvals

Users should independently verify critical product information where necessary.

9. QR Code Usage

Each product page may include a unique QR code generated by the Platform.

Brands are responsible for:

  • Proper placement of QR codes.
  • Preventing misuse or duplication.
  • Ensuring products linked to QR codes are accurately represented.

TruOrigin may disable, suspend, or regenerate QR codes in cases of:

  • Misuse
  • Fraud
  • Unauthorized duplication
  • Policy violations
  • Product removal
  • Platform abuse

QR codes remain the property of TruOrigin unless otherwise agreed in writing.

10. Analytics and Insights

The Platform may provide brands with analytics including:

  • QR scans
  • Product interactions
  • User engagement
  • Traffic patterns
  • Regional usage data

Analytics are provided for informational and business insight purposes only.

TruOrigin does not guarantee:

  • Increased sales
  • Improved conversions
  • Customer trust outcomes
  • Commercial success
  • Market performance

Any business decisions based on analytics remain the sole responsibility of the brand.

11. Intellectual Property

All Platform elements including:

  • Logos
  • Branding
  • Interface designs
  • Layout systems
  • Frameworks
  • Software
  • Content structures
  • Visual systems
  • Databases
  • QR generation systems

are owned by or licensed to TruOrigin and protected under applicable intellectual property laws.

Users may not:

  • Copy
  • Reproduce
  • Reverse engineer
  • Redistribute
  • Modify
  • Commercially exploit

any portion of the Platform without written permission.

Brands retain ownership of their own submitted materials.

12. Content Moderation Rights

TruOrigin reserves the right to:

  • Reject submissions
  • Edit formatting
  • Remove misleading content
  • Suspend product pages
  • Disable accounts
  • Request additional documentation
  • Update internal presentation structures

These actions may occur without prior notice where necessary to maintain Platform integrity.

13. Prohibited Activities

Users and brands may not:

  • Submit false information
  • Upload manipulated evidence
  • Misrepresent products
  • Impersonate organizations
  • Abuse analytics systems
  • Distribute malware
  • Attempt unauthorized access
  • Interfere with Platform security
  • Use the Platform for unlawful purposes

Violations may result in immediate suspension or termination.

14. Limitation of Liability

To the maximum extent permitted by law, TruOrigin shall not be liable for:

  • Product inaccuracies
  • False claims
  • User purchasing decisions
  • Financial losses
  • Health outcomes
  • Regulatory violations by brands
  • Indirect damages
  • Consequential damages
  • Business interruption
  • Loss of profits
  • Data loss
  • Third-party misuse

Use of the Platform is at the user’s own risk.

15. No Warranty

The Platform is provided “as is” and “as available.”

TruOrigin makes no warranties regarding:

  • Accuracy
  • Reliability
  • Availability
  • Performance
  • Completeness
  • Security
  • Fitness for a particular purpose

We do not guarantee uninterrupted or error-free operation.

16. Indemnification

Users and brands agree to indemnify and hold harmless TruOrigin, its affiliates, employees, contractors, and partners from claims, damages, liabilities, losses, or expenses arising from:

  • Submitted content
  • Product claims
  • Regulatory violations
  • Intellectual property disputes
  • Misuse of the Platform
  • Breach of these Terms

17. Privacy

Use of the Platform is also governed by the TruOrigin Privacy Policy.

By using the Platform, users consent to data collection, storage, and processing practices described therein.

18. Third-Party Services

The Platform may integrate third-party tools, hosting providers, analytics systems, or external services.

TruOrigin is not responsible for:

  • Third-party availability
  • Security failures
  • Service interruptions
  • Third-party policies

Users interacting with third-party services do so at their own discretion.

19. Suspension and Termination

TruOrigin may suspend or terminate access at any time for:

  • Policy violations
  • Fraudulent activity
  • Harmful behavior
  • Legal compliance requirements
  • Security concerns
  • Abuse of the Platform

Termination may occur without prior notice.

20. Modifications to the Platform

TruOrigin reserves the right to:

  • Modify features
  • Change workflows
  • Update structures
  • Remove functionalities
  • Introduce paid plans
  • Discontinue services

at any time.

21. Changes to Terms

These Terms may be updated periodically.

Continued use of the Platform after changes become effective constitutes acceptance of revised Terms.

Users are encouraged to review these Terms regularly.

22. Governing Law

These Terms shall be governed by and interpreted in accordance with applicable laws and regulations of the relevant operating jurisdiction.

Any disputes shall be subject to the exclusive jurisdiction of the competent courts within that jurisdiction.

23. Severability

If any provision of these Terms is found unenforceable or invalid, the remaining provisions shall remain in full force and effect.

24. Entire Agreement

These Terms constitute the entire agreement between TruOrigin and users regarding use of the Platform and supersede prior agreements or understandings.

25. Contact Information

For questions regarding these Terms and Conditions, please contact:

TruOrigin

Email: info@truorigin.in

Website: www.truorigin.in

26. Acknowledgement

By accessing or using TruOrigin, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.